Frequently Asked
Everything you might want to know before ordering. If we missed something, just message us — we love a question.
We accept bank transfer, Apple Pay, Google Pay, and card payments via secure link. A 50% deposit is required for bespoke orders, with the balance due 48 hours before delivery.
Yes — bespoke cakes are our speciality. We offer flavour consultations, custom designs, and can accommodate themes, colour palettes, and dietary requirements. Get in touch via our contact form or WhatsApp to begin your bespoke order.
Most of our cakes are best stored in the refrigerator and brought to room temperature 30 minutes before serving. Cookies and pastries are best kept in an airtight container at room temperature. Each order comes with specific storage instructions.
Absolutely. We offer vegan, gluten-free, and nut-free options for most of our menu. Please mention any allergies or dietary needs when ordering. Our kitchen is not a dedicated allergen-free environment, so we cannot guarantee zero cross-contamination.
For our standard menu items, we recommend placing your order 48 hours in advance. Bespoke celebration cakes require a minimum of 7 days notice to allow time for design consultation and to source the freshest seasonal ingredients.